WELCOME TO ONLINE BANKING SOLUTION
Introduction
Now
a days Online Banking get popular all around the world.Telephone Banking is one
of them. Telephone banking appeared in Spain in mid-1995 by the hand of
Spanish Credit Bank (Banesto) and Banco Central Hispano (BCH). Although
initially only served as a means of inquiry, now incorporates virtually all
parts of the financial system (Users, 2002; Leiva Muñoz, 2008: 42). The
scientific literature also cites 1995 (specifically October) as the time of the
outbreak of full-fledged online banking in the U.S., with the help of Security
First National Bank (SFNB) (Gandy, 1995; Teo and Tan , 200) ...
In
the struggle to assign an appropriate name to this technological innovation are
terms like virtual banking, online banking, e-banking or e-banking generally,
although it should clarify what is meant by each of them (electronic banking
Classification Leiva Muñoz , 2008: 43):
Electronic
banking refers to the type of banking that is done by electronic means such as
ATMs, telephone and other communication networks. Traditionally,
this term has been attributed to Internet banking or online banking, but it
should clarify its meaning. Some
authors consider it as a superordinate construct representing several channels
that also include telephone banking, mobile phone banking (technology based
Wireless Application Protocol-WAP-Intenet that moves the mobile phone) and
based on interactive TV ( iNet-TV).
Internet
banking 'or line includes tools that provide an entity for your customers to do
their banking through the computer using a network connection to the Internet. For
other researchers Internet banking is a new type of information system that
uses innovative resources of the Internet and World Wide Web (WWW) to allow
consumers to make financial transactions in the virtual space.
The virtual banking or without
physical presence. It
is considered as a virtual bank without a bank office and commonly associated
with the concept of virtual banking to electronic banking. Overall,
this market should not be called virtual, being more appropriate designation or
online banking, since the organizations participating in the exchange are
completely real and exist physically.
In
this consumer movement from traditional banking offices based on an autonomous
banking, retail investors have undergone a profound change in their
relationship with financial institutions. In
the type of exchange relationship appears B2C called virtual bank 'or bank
intended for home users, which could be included in any of the three types of
banking as defined above. Also,
it has spread in the business of Brockers and insurance companies.
Benefits and Barriers
From
the point of view of the consumer, online banking offers a number of advantages
that create value (Leiva Muñoz, 2008: 57):
Comfort
and convenience services, 24 hours a day, 7 days a week. Operations from home.
Global Access.
Save time.
Cost
savings for the bank that can or should affect the client. It
may be cheaper than the telephone, especially if you have a flat rate or
telephone information line is 902.
Information
transparency.
Choice of customers.
Offer customized
products and services.
However
it has detected a set of obstacles or difficulties that inhibit optimal online
banking adoption (Leiva Muñoz, 2008: 59):
Security
concerns (viruses, hackers, ...) and for the personal and confidential
information.
Own
intangibility and physical separation between client and agency.
Bureaucracy
service limit and outside line (solved with the passage of time).
No
information on the use and services and technological skills among users.
Low
Internet penetration in some rural areas or developing countries.
Procedure and
security measures
Usually
operates registering with customer data and password or a digital certificate. Other security measures include:
Using
strong encryption encrypted connection to the event that may have a sniffer. See SSL and TLS.
Save
the password in a safe place or, much better, memorize it and destroy it.
Usually
there is some method to retrieve if you forget: you can ask the cashier, telephone
or on the same site can request shipment home.
After
sending it home, and be forced to request its activation by other means, such
as telephone. This
minimizes the dangers they intercept the mail.
If
the key is intercepted and used without the user's knowledge, is the bank over
who is responsible.
For
activation can apply some safety data, to further reduce the risks.
Browsers
can store data entry form on the website of online banking. If
there is a risk that you can see this information (for example, if there is a
home computer) must prevent the browser store this data, especially the key.
Also
you may want to not store cookies bank, because if the server recognizes, can
fill some form data automatically. This
is the case of Wikipedia, which the cookie filled with the user name.
Also
key is often used another key called signature which is necessary to move
money. The
security measures on the signature should be even higher.
If
you do not use a trusted computer, you may have installed a program that
captures the keys pressed on the keyboard. As
an additional security measure, you can enter the password by pressing a button
with the mouse. It
is more difficult to ascertain the number down from the mouse position and more
so if the buttons change position each time authentication is requested
References
Gandy, T. (1995):
"Banking in e-space", The Banker, 145 (838), p. 74-76.
Leiva
Muñoz, Francisco (2008): The adoption of a web-based innovation. Analysis
and modeling of the mechanisms that generate trust, PhD, Department of
Marketing and Market Research, University of Granada. Available online at: [1].
Tan, M., Teo, T. S. (2000):
"Factors Influencing the Adoption of Internet banking", Journal of
the Association for Information Systems, 1 (5), pp. 1-42.
Users
(2002): "Evolution of electronic banking," Users, Nov.-Dec., Pp. 17-26
List of
entities == online (virtual) ==
Banks
ActivoBank
online bank owned by Banco Sabadell
bancopopular-e,
online bank owned by Banco Popular
Uno-e, online bank owned by
BBVA
Openbank,
online bank owned by Grupo Santander
iBanesto,
owned online bank Banesto (Grupo Santander)
oficinadirecta.com,
online bank owned by Banco Pastor
Self
Bank, part of the "la Caixa" and Société Générale
ING Direct, online
bank owned by ING Group
Cathedral bank
Inversis Bank,
specializing in financial services.
IWBank
Cortal
Consors, online bank owned by BNP Paribas
BankiaLink, online
bank owned by Bankia
EVO Bank Novagalicia
trademark BancoBAN
NATIONAL
BANK UNIT AS IS WHERE